Πολιτική απορρήτου
Privacy Policy
Introduction
Through its online-shop, www.gr.negacosmetics.com (“Site”), Maneks plus d.o.o.(“Nega”, “Nega Cosmetics” or “we”) will process certain personal data. We value the privacy of our customers and users (“Users” or “you”) and are committed to protecting your personal data. We observe all legally required measures in processing and protecting personal data, as required by the "General Data Protection Regulation" (“GDPR”).
This Privacy Policy aims to inform you how Maneks plus d.o.o. collects and processes your personal data through your use of this Site, including any data you may provide through the Site when you sign up to our newsletter, purchase or product or take part in a competition. This Privacy Policy also informs you of your legal rights under the GDPR.
We point out that we do not intend to collect personal data from Users younger than 16 years old, unless they have permission from parents or guardians. As we cannot verify if a User is older than 16 years old, we strongly advise parents to be involved in their children’s online activities.
It is important to read this Privacy Policy together with our Terms of Use and Terms and Conditions. We recommend that you read this Privacy Policy, the Terms of Use and the Terms and Conditions carefully.
Table of Contents
- About us
- Personal data we collect
- How we use your personal data
- Failure to provide personal data
- Legal grounds for processing
- How we share your personal data and to whom
- How long we store your personal data
- Security of your personal data
- Your legal rights
- Changes to this Privacy Policy
- About us
Maneks plus d.o.o. is a private company established under Slovenian law, based in Radomlje, Slovenia and registered with the Chamber of Commerce under file number 6647740000, trading under the trade name “Nega” and/or “Nega Cosmetics”.
We are responsible for your personal data. If you have any questions regarding our Privacy Policy, on how your personal data are handled, or wish exercise your privacy rights, please direct your inquiry to contact@gr.negacosmetics.com or contact us using the address below.
Nega Cosmetics, Maneks plus d.o.o.
Volčji potok 38,
1235 Radomlje
Slovenia
If you have a complaint about the processing of your personal data by us, we will do our utmost best to resolve it with you. You have the right to lodge a complaint with the competent supervisory authority at any time.
Please note that this Privacy Policy is not applicable to third-party websites connected to this Site through links, social plug-ins or applications. Clicking on such links may allow third parties to collect or share data about you. We cannot guarantee that these third parties will handle your personal data in a secure and careful manner, as we do not control these websites and are not responsible for their privacy policies. We therefore recommend you read these websites’ privacy policies before clicking on any links or making use of the websites accessed by such links.
We specifically point out that the Site contains social network plug-ins. When you use a social network button on the Site, please be aware that information may be directly transferred from your device to the operator of the applicable social network. We have no control over the data gathered by the plugin. If you are logged in on a social network, your use of the Site can be referenced to and known by such social network. If you interact with the plug-ins, for example by clicking “Like,” “Follow” or “Share,” or by entering a comment, such information may automatically show up in your social network profile. Even if you are not logged in on your social network account, it may be possible that the plug-ins transmit your IP address to the social network operators. Please consider this when using our services and please consult and understand each social network’s privacy policy prior to viewing this Site any further.
- Personal data we collect
Personal data, or personal information, means any information about an individual from which that person can be identified. In order to provide our services, we may collect, use store and transfer personal information about you.
By accessing our Site, purchasing products, signing up for our newsletter, taking part in a competition, contacting us or otherwise using any services, you are providing certain data to us. This data could include personal data such as:
- First name and last name;
- Email address;
- Telephone number;
- ZIP/Postal Code;
- Street name + number;
- City;
- Region;
- Country; and
- Payment details.
Further, our Site uses cookies and similar technologies to provide functionality and to recognise you across different services and devices. You can set your browser to (partly) disable or refuse cookies. For more information about cookies, please make sure to read our Cookie Policy.
- How we use your Personal Data
We only retain and use your personal data when the law allows us to. We collect and use your personal data for the following purposes:
Registering you as a new customer and fulfilling your order
We will use your personal data when fulfilling your order. If it is necessary for proper handling, we may provide your data to third parties. (See the section entitled, “6. How we share your data and to whom” below).
Contacting you for matters relating to your order
We will use your personal data in order to contact you with matters relating to your order.
Managing our relationship with you
We will use your personal data in order to contact you, for example with updates on our Terms and Conditions, Terms of Use and Privacy Policy.
To enable you to take part in a contest, prize draw or similar events
We will use your personal data to make it possible to take part in a contest, prize draw or similar events.
To inform you on our products, services, promotions and events
We have a newsletter to inform those interested in our products and/or services. The newsletter is event-based, meaning that it will be sent when certain events occur (such as a new product being launched). Your email address will be added to the list of subscribers only with your explicit consent. The newsletter is aimed at driving engagement and may include information about new products, promotions and events. Each newsletter contains a link through which it is possible to unsubscribe from our newsletter. Further, we may also use direct marketing to contact our existing customers regarding our products and/or services, including promotions and events connected therewith. Each message will contain a link through which it is possible to unsubscribe.
Handling questions you send us by e-mail
If you send us an email with a question, we will use your personal data to fully answer and correctly handle your email.
Research and development
We are always looking for ways to improve our Site. We may use information on how Users use our Site and may collectively analysis User’s behaviour.
Ensuring legal compliance
We may use your personal data in order to comply with our legal obligations, or where it is necessary to protect our legal rights and interests (for example the recovery of debts due to us).
- Failure to provide personal data
Where we need to collect personal data by law, or under the terms of an agreement we have with you, and you fail to provide the requested data, we may not be able to perform the agreement we have or are trying to enter in with you (e.g. to provide you products you would like to order). If this is the case, we may need to cancel the order you placed with us, but we will notify you if this is the case.
- Legal grounds for processing
We rely on the following legal grounds for processing your personal information.
- Performance of an agreement with you. We need your personal information to be able to register you as a new customer, to fulfil your order on the Site, to contact you for matters relating to your order, to inform you on certain promotions and events, to handle questions you send us by e-mail and to manage our relationship with you.
- Explicit consent from you. We will ask explicit consent for subscription to the newsletter.
- Necessary for our legitimate interests. We need your personal information for research and development, for direct marketing purposes, and to protect our legal rights and interests.
- Necessary to comply with legal obligations. We need your personal information to comply with our legal obligations, and to keep you updated on changes to our Terms and Conditions, Terms of Use and our Privacy Policy.
- How we share your personal data and to whom
For the purposes as described under 3., we may need to provide your personal data to third parties.
In order to fulfil your order, we will need to provide your personal data to partners which are involved in the execution of the agreement, such as payment providers and transportation companies. Further, we may need to provide personal data to third parties which help us with the Site, for example hosting providers, e-mail services, etc.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We only work together with partners that from our opinion also carry a sound privacy policy. We take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf. We do not allow our partners to use your personal data for their own purposes and only permit them to process your personal data for specified purposes.
In exceptional circumstances, such as in the event of suspicion of fraud or misuse of the Site, we may hand over personal data to the appropriate authorities in order to comply with any applicable law, to enforce agreements policies, and/or or to protect our Users or the public from harm or illegal activities.
In all cases in which we share personal data with any third party, we strictly limit the use of such personal data to the purposes and legal grounds described above.
- How long we store your personal data
We will retain your personal data no longer than strictly necessary to achieve the purposes for which your personal data is collected, including for the purpose of satisfying any legal, accounting or reporting requirements.
In order to determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes in other manners, and the applicable legal requirements.
The tax authority requires us to keep certain basic information (e.g. transaction data) in our administration for seven (7) years for tax purposes. More information can be found by contacting the tax authority directly.
- Security of your personal data
We have security measures in place to reduce the likelihood of misuse, loss and unwanted disclosure of, and unauthorized access to, personal data.
Access to your personal data is not available to unauthorized employees of Maneks plus d.o.o.. Our employees and business partners will only process your personal data on our instructions and are subject to a duty of confidentiality.
We have procedures in place to deal with personal data breaches and will notify you and the applicable regulator of such breach where we are legally required to do so.
- Your privacy rights
You have the following rights with regard to the processing of your personal data by us:
- the right to request whether we process your personal data and, if this is the case, to inspect your personal data;
- the right to rectification of your personal data if they are incorrect or incomplete;
- the right to have your personal data deleted ('right to be forgotten');
- the right to object to the processing of your personal data or to limit the processing of your personal data;
- the right to withdraw consent for the processing of your personal data at any time, if the processing is based on your consent;
- the right to receipt or transfer of your personal data by or to a third party designated by you in a structured, customary and machine-readable form ('right to data portability');
If you wish to exercise any of the rights above, please contact us via contact@gr.negacosmetics.com or via the address mentioned in the ‘About Nega’ section.
Please be aware that in order to prevent fraud and misuse, we may need to request specific information from you to help us confirm your identity. We may also contact you to ask you for further information in relation to your request. If you wish to inspect personal data linked to a cookie, please make sure to include a copy of the relevant cookie. You will find the cookie in your browser settings.
Within a month after receipt of your request, we will inform you whether we can comply with your request. This period may be extended by two months in specific cases, for example when a complex request is made. We will inform you of such an extension within one month of receipt of your request. Based on privacy legislation we can refuse your request under certain circumstances. If we do so, we will explain the reasons for the refusal. If you object to the processing of your personal data for direct marketing purposes, we will always respect this request.
- Changes to this Privacy Policy
This Privacy Policy was last amended on August 23rd, 2019. We reserve the right to change this Privacy Policy and will always post the most recent version of this Privacy Policy on our website. If substantial changes are made that could significantly affect one or more data subjects we will strive to inform the relevant data subjects immediately.
This Privacy Policy was last amended on 23-08-2019.
COOKIE POLICY
Introduction
We, Maneks plus d.o.o., use cookies to provide you with an optimised website experience. Furthermore, cookies help us to secure our website www.gr.negacosmetics.com and to analyse the frequency of our webpage views and general navigation. When you visit our website, we will place one or more cookies (small text files) on your device or use JavaScript, HTML 5 and other digital technologies to collect information from your computer, mobile handset or other device. Collectively we refer to these digital techniques as “cookies” in this Cookie Policy. The information collected by cookies may contain personal data, such as your IP address. In this Cookie Policy we will tell you what cookies we use and what their functions are. How we process personal data that we obtain from your device via the use of cookies is described in more detail in our Privacy Policy, which also provides information on how to exercise your privacy rights.
What are cookies and why are they needed?
A cookie is a short text that a web site sends to your browser when you visit. This way, the website recognizes you, remembers information about your visit, and provides you with a friendly and easy-to-use online service. By using cookies, we customize the content on our website, remember your preferences and record the visit of our online store. Browsing our online store is more comfortable, faster and more effective with cookies.
Block cookies
You decide to allow storing the cookies on your device. You can control and modify cookie settings in your web browser.
For information on cookie settings, check the settings for the web browser you are using.
Chrome
Firefox
Opera
Internet Explorer 9
Internet Explorer 7 and 8
Safari
If you change or delete your browser's cookie file, change or reward your browser or device, you may need to disable cookies again. The procedure for managing and deleting cookies varies from browser to browser. If you need help, you can look at the browser's help to users. You can also opt out of Google Analytics on the following link https://marketingplatform.google.com/about/ .
Cookies used on this website
NAME OF COOKIES / PURPOSE / DURATION / COMPANY
sb/ Functioning Facebook plugin / 2 years / Facebook
fr/ Functioning Facebook plugin / 3 months / Facebook
xs / Functioning Facebook plugin / 3 months / Facebook
c_user/ Functioning Facebook plugin / 3 months / Facebook
presence/ Functioning Facebook plugin / duration of one session / Facebook
pl/ Functioning Facebook plugin / 1 month / Facebook
wd/ Functioning Facebook plugin / 1 week / Facebook
datr/ Functioning Facebook plugin / 3 months / Facebook
m_pixel_ratio/ Functioning Facebook plugin / duration of one session / Facebook
dpr/ Functioning Facebook plugin / 1 week / Facebook
act/ Functioning Facebook plugin / duration of one session / Facebook
_lo_v / Functioning Ghostmonitor plugin / 3 months / Ghost monitor
__cfduid / Functioning Ghostmonitor plugin / 1 year / Ghost monitor
__cfduid / Functioning Ghostmonitor plugin / 1 year / Ghost monitor
_ga / Functioning Ghostmonitor plugin / 1 year / Ghost monitor
__utma / Website visitor statistics / 2 years / Google analytics
__utmz / Website visitor statistics / 6 months / Google analytics
__utmc / Website visitor statistics / duration of one session / Google analytics
__utmv / Website visitor statistics / duration of one session / Google analytics
woocommerce_items_in_cart / the functioning of the website gr.negacosmetics.com / gr.negacosmetics.com / gr.negacosmetics.com
__kla_id / the functioning of the website gr.negacosmetics.com / gr.negacosmetics.com / gr.negacosmetics.com
wp_woocommerce_session_ / the functioning of the website gr.negacosmetics.com / gr.negacosmetics.com / gr.negacosmetics.com
We wish you a lot of pleasant purchases!
